Wearables technology – achieving customer satisfaction in high-tech

It’s been said that outsourcing is a strategy that startups cannot live without. And that was exactly the case for this fitness wearables market leader as it looked to sustain an engaging brand experience consistent with its products.

This client needed to remain focused creating its leading-edge products, managing its brand, and ensuring customer growth. Running a call center was not on the list. Learn how this technology leader partnered with TELUS International to make its customers both happier and healthier.

View the Infographic and/or download the PDF below.

Case Study Infographic
Case Study Infographic

Download the case study / Infographic: Achieving high CSAT in high-tech

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  • File type: PDF
  • File size: 1.4 MB

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TELUS International handles over 200 million BPO transactions annually via voice, email, chat, social media and back-office support.

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We support 8 of the most highly recognized global brands in the games industry with millions of monthly active users.