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Article | Customer Effort Score Vs. Net Promoter Score: Which KPI should you choose?
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Customer Effort Score Vs. Net Promoter Score: Which KPI should you choose?

Learn when to use Net Promoter Score versus Customer Effort Score for the most accurate measurement of your customer service offering.

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News: TELUS International announces the acquisition of Xavient Digital

Article | News: TELUS International announces the acquisition of Xavient Digital

Learn how the new partnership expands TELUS International’s global IT services offering with advanced, next-generation IT consulting and delivery capabilities.

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News! TELUS International’s CCO recognized as one of Canada’s Most Powerful Women

Article | News! TELUS International’s CCO recognized as one of Canada’s Most Powerful Women

Discover insights from Marilyn Tyfting, TELUS International’s chief corporate officer, on why diversity in the workplace is important to her both professionally and personally.

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News: TELUS International announces the acquisition of Voxpro

Article | News: TELUS International announces the acquisition of Voxpro

We're growing! Discover how the new global partnership will enhance our unique customer experience offering for fast-growing technology, travel and hospitality, and healthcare brands.

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News! TELUS announces Baring Private Equity Asia to acquire 35 percent stake in TELUS International

Article | News! TELUS announces Baring Private Equity Asia to acquire 35 percent stake in TELUS International

Big news! Over the past 11 years, TELUS International has grown to a company that is more than 22,000 team members strong. Now it's time to make us even stronger!

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TELUS International is a subsidiary of TELUS Communications, Canada's fastest-growing national telecommunications company, with $13 billion in annual revenue and 12.8 million subscriber connections.