Customer Effort Score Vs. Net Promoter Score: Which KPI should you choose?
Learn when to use Net Promoter Score versus Customer Effort Score for the most accurate measurement of your customer service offering.Read more
Learn how the new partnership expands TELUS International’s global IT services offering with advanced, next-generation IT consulting and delivery capabilities.Read more
Discover insights from Marilyn Tyfting, TELUS International’s chief corporate officer, on why diversity in the workplace is important to her both professionally and personally.Read more
We're growing! Discover how the new global partnership will enhance our unique customer experience offering for fast-growing technology, travel and hospitality, and healthcare brands.Read more
Big news! Over the past 11 years, TELUS International has grown to a company that is more than 22,000 team members strong. Now it's time to make us even stronger!Read more