Contact an outsourcing expert
1.800.306.1586
(Toll free North America)
1.780.392.0160
(Global)
Upcoming events
-
Customer Contact 2013 – West, Frost & Sullivan
Oct 20 - Oct 21, 2013
Tucson, Arizona -
TELUS Day of Giving – Central America
Oct 26 - Nov 16, 2013
Central America -
TELUS Day of Giving – Philippines
Dec 7, 2013
Manila
Sales & Marketing Outsourcing Services
At TELUS International, we believe that the ultimate goal of sales is to make customers. Our exceptional call center agents handle millions of sales calls each year, directly contributing to our clients' revenue streams. As a leading provider of sales and marketing solutions for a range of businesses, we have an excellent track record for meeting average order values and close rates.
The sales and marketing support activities that we can perform for your business include:
- Proactive and reactive chat programs
- Customer acquisition programs
- Onboarding/welcome programs
- Customer retention programs
- Win-back and loyalty programs
- Inbound and outbound sales
- Cross-sell and up-sell sales
Client snapshot:
Take the experience of a leading computer manufacturer. After partnering with TELUS International, the client was able to transform a necessary support queue into a significant revenue-generating opportunity with increased close rates and average order values. TELUS International also pioneered the use of an online chat sales channel, generating millions in additional sales for the client.
