Contact an outsourcing expert
(Toll free North America)
Consumer Electronics & High Tech Business Process Outsourcing.
We protect your brand while providing top-notch customer care via voice, email, web, and online chat channels.
Focus on first call resolution while meeting quality and customer satisfaction goals.
Sales & marketing
Grow your revenue stream with agents skilled at positioning products, handling objections and closing sales.
Access our proven tactical information gathering programs – from demographic collation to complex surveys.
Let us streamline your customer administration needs – from order processing to in-depth analytical work.
Your contact center program can be part of a larger customized solution covering IT support, application development, service desk outsourcing and more.
Leading technology clients
With a growing list of Fortune 500 clients, TELUS International represents leading consumer electronics, social gaming, and high tech companies.
- Online chat sales for a Fortune 100 computer manufacturer
- Tech support for a global brand of video games
- Tier 1 & 2 tech support for a top provider of GPS systems
- 24 x 7, global service desk for a leading telco
Outsourcing to gain a competitive edge
Technology providers are under tremendous pressure to provide top-notch customer care and responsive technical support. TELUS International can help with strategic process improvements combined with excellent customer interactions.
TELUS International contact center solutions are delivered from strategic locations throughout North America, Latin America and Asia. With support available in English, Spanish and/or French, our highly-skilled, yet cost-effective, customer service reps focus on exceptional customer interactions every time.